This hour, Ron tackles a dealership dispute after a headlight replacement—when a customer later discovers the entire inner wheelwell liner missing and can’t prove who removed it. Ron explains how to use factory procedures and documentation to hold a shop accountable and why missing liners can bec...
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This hour, Ron tackles a dealership dispute after a headlight replacement—when a customer later discovers the entire inner wheelwell liner missing and can’t prove who removed it. Ron explains how to use factory procedures and documentation to hold a shop accountable and why missing liners can become a real corrosion and safety issue.
Plus: a rare day in the shop—three exhaust repairs in one day —including a Toyota Highlander with a subtle flange leak that snowballed into hardware repairs and an O2 sensor surprise. Then Ron weighs in on oil viscosity “advice” from YouTube , a Mazda CX-5 deal for a high-mile commute, and when to replace a battery on a low-use vehicle—especially with today’s electronics and battery monitoring resets.
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