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In this episode, Jeff Compton is joined by Check Engine Chuck and Brian Gauthier. Chuck and Jeff talk about the importance of investing in service information and ongoing education. They also speak on how sharpening diagnostic skills can change a technician's role and reputation. Brian also shares his experience transitioning from routine mechanical work to more advanced diagnostics. He also opens up about the challenges of working in a small-town shop with limited resources.
Timestamps:
00:00 "Chuck's Impact on Attendance"
08:13 "Better Than the Dealer"
12:00 "Cost Differences in Workplaces"
19:05 "Learning Effective Car Repairs"
23:23 Shifting Perspectives Shape Outcomes
29:01 "Chuck's Generosity and Frustrations"
32:11 Gatekeeping for Change
38:37 "Growth Through Focused Free Time"
45:06 "No Sleep, Still Driving"
47:48 "Transforming Through Mindset Shift"
54:52 Car Conversion Issues Explained
01:02:01 Daily Learning with Eric O.
01:04:52 Struggles with Subaru Diagnostics
01:12:35 "No Communication, Programming Risk"
01:17:23 Bridging Technician and Management Gaps
01:21:43 "Unexpected Generosity and Change"
01:24:50 "Tech Confusion and Programming Chat"
01:34:17 "Refining a Diagnostic Process"
01:35:04 "Industry Impact"
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