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In this episode, Jeff talks with Josh Parnell from the Limitless Leadership Podcast. Josh shares why recognition, rather than pay, is the number one reason that technicians stay vs leave their jobs. They also talk about the importance of meaningful one-on-ones and consistent follow-through for building trust and accountability in the shop.
Check out the Limitless Leadership Podcast with Josh Parnell HERE
Sign up for the ASTA Expo happening September 25-28 HERE
00:00 Technician Retention Beyond Pay
09:19 "Effective Leadership: Embrace One-on-Ones"
13:11 "Now is the Time"
17:22 "Safety, Trust, and Clarity"
26:11 "Culture and Pride in Work"
29:09 Empowering Lives Through Auto Repair
34:35 "Embracing Life's Lessons"
39:36 Empowering Leaders Through Coaching
43:51 Instincts and Individual Methods Matter
52:10 Teaching Enhances Understanding
54:22 Empowering Change Through Questions
01:01:20 Prioritizing Friendship in Workplaces
01:05:32 Foundation Through Core Values
01:11:19 Service Mindset vs. Problem Solving
01:15:14 ASTA Attracts Social Media Influencers
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