Welcome to a new episode of Next Level Pros! In this episode, Chris interviews Aaron Cooper from Sameday.ai, exploring how AI is transforming customer service and sales in home service businesses. Perfect for entrepreneurs, trade business owners, and tech-curious professionals looking to understa...
Welcome to a new episode of Next Level Pros! In this episode, Chris interviews Aaron Cooper from Sameday.ai, exploring how AI is transforming customer service and sales in home service businesses. Perfect for entrepreneurs, trade business owners, and tech-curious professionals looking to understand the future of customer interactions and business efficiency.
Highlights:
"If you're not using AI to rewrite your copy now, you're missing out."
"The AI can close at rates in the 90s for HVAC, plumbing, and electric services."
"We're training AI to be the best closer."
"AI never has a bad day, never struggles with work ethic."
Timestamps:
00:00 Introduction
02:57 AI's Impact on Marketing and Content Creation
07:44 Consumer Fears About Talking to AI
11:27 AI Voice Nuances and Realistic Interactions
14:39 Overcoming Customer Objections with AI
16:27 Replacing vs. Supplementing Human Customer Service
19:29 AI Handling Difficult Customer Interactions
21:51 Smart Dispatching and Technician Allocation
25:08 The True Cost of Underperforming Customer Service
28:07 Sameday.ai's Growth and Industry Impact
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